Important: Please note that we do not refund delivery fees or original shipping charges.High Chair Review – The Oxo Tot Sprout chair To request a return via email, send an e-mail to with your name, address, invoice number, item you are returning, and why you are returning it. Please allow at least one billing cycle for credit to appear on your statement. We are not responsible for any items that are returned to us in error.Ĭredit card orders will receive refunds in the form of a credit to the card. Any returns that are damaged when we receive them will not be refunded. Please ensure your package is returned securely to prevent any damage to the item or its packaging. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. If an item is damaged once opened, or during shipping, please notify us immediately. Orders that qualify for free shipping may be subject to a restocking fee.
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